Return Policy
Free returns or exchanges no questions asked...we want you to be 100% satisfied with our products.
You can return your product for store credit, a different product, or a refund to the original payment method.
To initiate a return or exchange, please email info@cole-jade.com with the following information:
- Order number
- Reason for return or exchange
- It may take 7-10 days to receive a refund, replacement product, or store credit
- Prepaid shipping label for returns
- Free shipping for replacement products
- Please contact info@cole-jade.com if you have more questions